Terms of Service

Terms of Service

Welcome to Spoil Your Pet. By accessing or using our website, products, or services, you agree to comply with and be bound by the following Terms of Service ("Terms"). If you do not agree with these Terms, please do not use our website or services.

1. Introduction

These Terms govern your use of the Spoil Your Pet website and services. These Terms apply to all visitors, users, and others who access or use the Service ("Users").

2. Use of Our Website

By using our website, you represent and warrant that you are at least 18 years of age or have the consent of a parent or guardian. You agree to use the website only for lawful purposes and in accordance with these Terms.

3. Account Registration

To make purchases or access certain features of our website, you may be required to create an account. You agree to provide accurate, complete, and current information during registration. You are responsible for maintaining the confidentiality of your account and password.

4. Product Information

We strive to provide accurate and up-to-date product information on our website. However, we cannot guarantee that all product descriptions, prices, or availability are free from errors. In case of any discrepancies, we will inform you before processing your order.

5. Order Processing and Shipping

All orders are subject to acceptance by Spoil Your Pet. We will notify you of the acceptance or rejection of your order. Shipping times and fees may vary depending on your location. We aim to dispatch all orders promptly but are not responsible for delays caused by third-party couriers or factors beyond our control.

6. Pricing

Prices for products are displayed on the website in GBP (£). We reserve the right to modify prices at any time without prior notice, although changes will not affect orders that have already been processed.

7. Payment

We accept payments through a variety of secure methods, including credit/debit cards and other payment gateways. By providing payment information, you authorize us to charge the indicated amount for your order.

8. Returns and Refunds

Our return policy allows for the return of eligible products within [insert return period, e.g., 14 days] of purchase. Products must be returned unused, in their original packaging, and in a resellable condition. If your item is faulty or damaged upon arrival, please contact us within [insert timeframe, e.g., 7 days] of receiving the item for a replacement or refund.

9. Intellectual Property

All content on this website, including text, images, logos, and product descriptions, is the property of Spoil Your Pet or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use any content from the website without prior written permission.

10. Limitation of Liability

To the fullest extent permitted by law, Spoil Your Pet shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or purchase of products. Our total liability shall not exceed the amount you paid for the products in question.

11. Privacy and Data Protection

We take your privacy seriously. For information about how we collect, use, and protect your personal data, please refer to our Privacy Policy.

12. Amendments

We reserve the right to modify these Terms at any time. Any changes will be posted on this page, and the updated Terms will be effective immediately upon publication. It is your responsibility to review these Terms periodically.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or in connection with these Terms will be subject to the exclusive jurisdiction of the courts in England and Wales.